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The DJI Dock 2 requires the use of the DJI RC Plus Enterprise remote controller to establish a connection to a third-party cloud service like AlphaSight. This process uses the DJI Pilot 2 app running on the remote controller.

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Before You Begin

Before you start the software configuration, please ensure you have completed the following:
  • The DJI RC Plus Enterprise remote controller is fully charged and has the latest firmware and DJI Pilot 2 app installed.
  • The dock is powered on and has a stable internet connection
  • You have your AlphaSight DJI credentials ready. These are either provided by your AlphaSight administrator or generated within your own organization’s settings.

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Connecting the Dock to AlphaSight

1

Connect RC to Dock

Turn on the controller. Within DJI Pilot 2, switch devices to Matrice 3D series.In DJI Pilot 2, switch device to Matrice 3DLocate the USB-C port inside the Dock 2’s electrical cabinet. Use a USB-C cable to connect the DJI RC Plus Enterprise to this port. The remote controller should automatically launch the DJI Pilot 2 application.
2

Confirm Terms of Use & Dock Setup Instructions

Read and confirm DJI’s Term of Use. Then follow on-screen instructions. After Confirm Your Account Information, the activation may take up to 2 mins. This is dependent on your internet connectivity. You will see Activation Success, then tap Complete.Confirm DJI Terms of Use
3

Open Dock Cover

Follow on-screen prompts on controller. When prompted, open dock cover buttonOpen Dock 2 cover
4

Connect drone to dock

Follow on-screen prompts on controller. To connect drone to dock,Press then press & hold to turn drone on.Once on, Press and hold to turn on connection mode.In the DJI Enterprise app, check for successful confirmation. Then follow the on-screen.Connect drone to dock
5

Select Third-Party Cloud

On the “Cloud Service Configuration” screen, the default will typically be set to “DJI FlightHub 2”.Tap the dropdown menu and select “Third-Party Cloud Service”.
6

Enter AlphaSight Credentials

A form for custom MQTT credentials will appear. This is where you will enter the details for the AlphaSight platform.Fill in each field precisely as provided:
  • MQTT Gateway Address: Your AlphaSight MQTT broker address
  • MQTT Account: Your MQTT username
  • MQTT Password: Your MQTT password
  • Binding code: The unique binding code for this device
  • Org ID: Your organization name (in plain text)
7

Close Dock and Disconnect RC

Close the dock. If not prompted, you may manually close it via Close Dock button under Debug section of the electrical cabinet. Then disconnect the DJI RC Plus Enterprise from the Dock 2’s USB-C port.
Remember to allow the drone to charge up before taking flight.